bg371's Privacy Policy

1 Introduction and Applicability

bg371 ("we", "us", or "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy ("Policy") describes how we collect, use, disclose, and protect your personal information when you visit our website bg371.cam or use our services.

By using our services, you are agreeing to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services. This privacy policy should be read together with our Terms and Conditions.

This policy applies only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

2 Information We Collect

bg371 may collect the following types of information:

2.1 Registration and Account Information

• Full name and date of birth
• Email address
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account details (where applicable)
• Transaction history and amounts

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Website browsing activity and log data
• Information from cookies and similar tracking technologies

2.4 Communication Information

• Live chat messages and support ticket contents
• Records of communication via email

3 How We Collect Information

bg371 collects your information in the following ways:

• Directly from you: when you fill in registration, login, deposit, or withdrawal forms.
• Automatically: through cookies, server logs, and other tracking technologies when you visit our platform.
• From third parties: from identity verification services, payment processors, and fraud prevention services.

4 Purposes for Using Information

We use your personal information for the following purposes:

4.1 Service Delivery

• Creating and managing accounts
• Processing deposits and withdrawals
• Managing game access and betting activity
• Providing bonuses and promotional offers

4.2 Security and Compliance

• Identity verification and age confirmation
• Preventing fraud, money laundering, and other illegal activities
• Meeting applicable legal obligations
• Implementing responsible gaming policies

4.3 Service Improvement

• Analyzing and improving the user experience
• Monitoring platform performance and resolving issues
• Planning new services and features

4.4 Communication

• Providing customer support
• Sending important account-related notifications
• Promotional communications (with your consent)

5 Disclosure and Sharing of Information

bg371 does not sell your personal information to third parties. However, we may share your information with specific parties in the following cases:

• Service providers: payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and technology service providers — only the information necessary to deliver the service.
• Legal obligations: in the case of court orders, lawful requests from government authorities, or legal proceedings.
• Fraud prevention: with online security and fraud prevention organizations, in the interest of protecting your account.
• Business transfers: in the event of a merger, acquisition, or asset sale, while maintaining the same protections under this policy.

All third parties working with us are contractually obligated to keep your information secure.

6 Data Protection and Security

bg371 has adopted industry-standard technical and organizational measures to protect your information:

• SSL Encryption: all our communications are encrypted using SSL/TLS technology.
• Password Hashing: your password is never stored directly — only in encrypted hash form.
• Access Controls: only authorized personnel can access your information.
• Regular Security Reviews: our systems undergo regular security testing.
• Data Backup: your information is backed up on secure, encrypted servers.

However, no method on the internet is 100% secure. We work to protect your information to the best of our ability, but we cannot guarantee complete security.

7 Cookies Policy

bg371 uses website cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your preferences and improve the service.

7.1 Types of Cookies

• Essential Cookies: required for core platform functionality — login sessions and security verification.
• Functional Cookies: to remember your preferences and settings.
• Analytics Cookies: to analyze and improve website usage.

7.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8 Data Retention Period

bg371 retains your personal information for as long as necessary:

• Active Accounts: for as long as the account remains active.
• Financial Transaction Records: for a defined period as required by legal obligations.
• After Account Closure: some information may be retained for a limited period for fraud prevention and legal compliance.
• Legal Disputes: relevant information is retained for the duration of any legal dispute.

At the end of the retention period, we securely delete or anonymize your information.

9 Your Rights

As a user of the bg371 platform, you have the following rights:

• Data Access: you may request to know what information we hold about you.
• Data Correction: you may request correction of any inaccuracies in your information.
• Data Deletion: in certain circumstances, you may request that your information be deleted.
• Objection to Processing: you may object to the use of your information for specific purposes.
• Withdrawal of Consent: you may withdraw consent given for promotional communications at any time.
• Data Portability: you may request your information in a structured, machine-readable format.

Contact us to exercise these rights or for any questions.

10 Privacy of Minors

bg371 services are for individuals aged 21 or older only. We do not knowingly collect any personal information from minors. We verify age at the time of registration.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. Please inform us if you are aware of any such situation.

11 Responsible Gaming and Data Protection

As part of our responsible gaming policy, we may monitor your gaming behavior. This is not against your interests — it is for your protection:

• To detect unusual gaming patterns.
• To enforce self-exclusion or deposit limit requests.
• To help prevent problematic gaming behavior.

Information collected for this purpose is used solely for your wellbeing and is not used for any marketing activity.

12 Changes to This Policy

bg371 may update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated date on this page.
• Send a notification to your registered email.
• Inform you of the update when you log in to the platform.

Continuing to use our services after an update will be considered your consent to the revised policy. We recommend reviewing this page regularly.

13 Contact

If you have any questions or concerns about this privacy policy, or wish to exercise your data-related rights, please contact us: