bg371 Terms and Conditions

1Introduction and Acceptance

bg371 is an online betting and casino platform that provides entertainment gaming services for players in Bangladesh. These terms and conditions ("Terms") apply between bg371 ("we", "our", "platform") and any user ("you", "player").

By browsing the bg371 website, creating an account, making a deposit, or participating in any game, you are considered to have immediately accepted all of the terms set out below. If you do not agree with these terms, please stop using the platform.

These terms should be read together with our Privacy Policy and Responsible Gaming Policy. Those documents are also an integral part of this agreement.

2Account Registration

2.1 Registration Requirements

To open an account at bg371, you must provide accurate, complete, and up-to-date personal information. Each person may operate only one account. Opening multiple accounts is strictly prohibited.

• All information provided at the time of registration must be true and accurate.
• It is your responsibility to keep your account password completely confidential.
• You may not allow third parties to use your account.
• If any of your information changes, please notify us as soon as possible.

2.2 Identity Verification (KYC)

bg371 may at any time request the necessary documents to verify your identity, address, or payment method. Withdrawals may be temporarily suspended until verification is complete. This is a standard process to ensure the safety of all users.

3Age Verification and Eligibility

bg371 may at any time request a national identity card, passport, or any other government-issued ID to verify your age. If a user is found to be a minor, their account will be closed immediately and all transactions will be considered void.

In addition, the following persons are not eligible to open an account at bg371:

• Residents of regions where online gaming is completely prohibited.
• Persons who are already subject to self-exclusion or a ban.
• bg371 employees or members of their immediate family.

4Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount at bg371 is ৳200 (per method). We accept the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

All deposits must be made from your own personal payment method. Deposits from third-party accounts are not accepted and may result in account closure.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours. Withdrawals may be delayed if identity verification has not been completed.

• Withdrawals can only be made to the same method used for the deposit.
• Additional documents may be requested to verify unusual withdrawal requests.
• bg371 reserves the right to suspend withdrawals in cases of fraud or suspicious activity.
• To withdraw winnings generated from a bonus, the specified wagering requirements must be met.

5Bonuses and Promotions

5.1 Welcome Bonus

New players can receive a 150% bonus of up to ৳8,000 on their first deposit. To receive this bonus, you must select the bonus option at the time of your first deposit after registration.

5.2 Wagering Requirements

To withdraw after receiving the welcome bonus, you must complete a wagering requirement of 15 times (15x) the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

• Bonuses may only be usable on certain games — please refer to the individual terms for each promotion.
• Bonus funds cannot be withdrawn directly; only winnings earned from the bonus can be withdrawn.
• If bonus abuse is detected, the relevant bonus will be cancelled.
• Using multiple accounts to claim bonuses is strictly prohibited.

5.3 Other Promotions

bg371 regularly offers a variety of promotions, cashback offers, and special event offers. Each promotion has its own terms, which are clearly stated on the relevant promotion page. As a general condition, bg371's promotional decisions are considered final.

6Betting Rules

6.1 General Betting Terms

All bets placed at bg371 are considered final once confirmed. bg371 reserves the right to void any bet where incorrect odds were displayed due to a technical error.

• Odds in live betting events may change in real time.
• If an event is cancelled, the stake for the related bet will be refunded.
• Bets associated with match fixing or unethical activity will be voided.
• Placing contradictory bets on the same event in order to gain an advantage is prohibited.

6.2 Casino Game Terms

All casino games are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). Game outcomes are determined by a certified Random Number Generator (RNG). bg371 does not interfere with game results.

7Prohibited Activities

The following activities are strictly prohibited on the bg371 platform:

• Money laundering or transactions involving illegal funds.
• Playing using automated bots, scripts, or software.
• Bonus abuse, use of multiple accounts, or use of proxies.
• Harassment or disrespectful behaviour towards other users.
• Exploiting technical vulnerabilities in the platform to gain an unfair advantage.
• Operating an account under a false identity.
• Impersonating bg371 staff to deceive others.
• Attempting to win unfairly by exploiting any technical error or bug.

8Account Suspension and Closure

8.1 Closure by bg371

bg371 may at any time, without notice, suspend or permanently close any account for the following reasons:

• Breach of any provision of these terms.
• Registering with false information or concealing identity.
• Suspicious or unusual gaming patterns.
• Legal or regulatory reasons.

8.2 Closure by the User

You may request to close your account at any time via our live chat or email. Before the account is closed, any pending wagering requirements must be fulfilled and you will have the opportunity to withdraw any available balance.

9Privacy and Data Protection

bg371 places the highest importance on protecting your personal information. We keep your data secure using SSL encryption and advanced security technology. To learn more about how we collect, store, and use your data, please read our Privacy Policy.

It is entirely your responsibility to maintain the security of your login credentials, password, and account. Please notify us immediately of any suspicious login or unauthorised access to your account.

10Responsible Gambling

bg371 believes that gambling should be a source of entertainment, not financial problems. We provide various tools and options to support responsible gaming.

• Option to set deposit limits.
• Option to take a temporary break from your account for a set period.
• Self-exclusion option.
• Referral to professional support.

To learn more about responsible gaming, please visit our Responsible Gaming page.

11Limitation of Liability

bg371 bears no liability for the following:

• Any loss caused by internet connectivity issues or technical disruptions.
• Loss arising from the user's own negligence or error.
• Issues caused by third-party software or game providers.
• Service disruptions due to unavoidable natural disasters or unforeseen circumstances.

bg371 always strives to provide a safe and reliable platform. However, the service may be temporarily unavailable due to server maintenance or unforeseen reasons.

12Changes and Amendments

bg371 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will publish a notice on the website or send a notification to your registered email.

Continued use of the platform after any changes will be taken as your acceptance of the new terms. We therefore recommend reviewing this page regularly.

If you have any questions or comments about these terms, please contact our live chat support or email us at: [email protected]