bg371 Responsible Gaming — Your safety is our priority
bg371 believes entertainment is best enjoyed when it is controlled and mindful. Use our tools and guidelines to have fun while staying safe.
Why is responsible gaming important?
Online betting and casino games can be a great source of entertainment — but when play goes out of control it can have a deep impact on your personal, family, and financial life. bg371 always cares about its players' wellbeing and is committed to building a safe and healthy gaming environment.
Responsible gaming means consciously deciding how much time and money you will spend, and sticking to those limits. bg371 provides a range of practical tools to help you set those limits, including deposit limits, self-exclusion, and time-out.
Our platform has strict age verification measures in place. Only people aged 21 or over may create an account and play at bg371. Gaming by minors is prohibited by law and we enforce this rule strictly.
Our protection tools
Deposit Limit
Set a limit on how much you can deposit each day, each week, or each month. While the limit is active you will not be able to deposit more than the amount you have chosen, which directly helps you manage your budget. Lowering a limit takes effect immediately; increasing one takes a little time to activate — this is by design, for your protection.
Time-Out Break
Taking a short break can be helpful. With the time-out feature you can temporarily close your account for 24 hours, 7 days, or 30 days. During this period logging in or playing games will not be possible, but once the break ends your account will be reactivated automatically.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. During exclusion, promotional messages are stopped and the process to reactivate an account takes time — the decision is there for you.
Reality Check Notifications
At set intervals (for example every 30 minutes or every hour) a notification appears showing how long your session has lasted and how much you have spent. This helps you make a conscious decision — whether to continue or take a break.
Transaction and Game History
You can view a full history of all your deposits, withdrawals, and game sessions at any time. Analysing your own play patterns is the first step toward responsible gaming. Reviewing your history shows you where you may need to be more careful.
24/7 Bengali support
If you have any questions or concerns about responsible gaming, our live chat support team is available in Bangla 24 hours a day, 7 days a week. From setting limits to closing your account — contact us for any need.
Warning signs of problem gambling
If any of the signs below appear, you should seek help straight away. Being aware early is always best.
Watch out for these signs
- Trying to win back lost money by placing more bets
- Being unable to stop playing or repeatedly breaking your own resolutions
- Hiding your gambling from family or friends
- Neglecting daily responsibilities, family, or work to focus on gaming
- Betting with money meant for food, bills, or essential expenses
- Feeling restless, angry, or depressed when you cannot play
- Borrowing money or going into debt to place bets
- No longer feeling excitement unless betting increasingly larger amounts
If even one of the signs above applies to you, contact our support team immediately via live chat or use self-exclusion. Asking for help takes courage.
Best habits for healthy gaming
- Set a fixed budget before you start playing and never spend more than that amount.
- Always treat gaming as entertainment — not as a source of income. Winning and losing are both normal.
- Do not play beyond your set time; keep reality check notifications turned on in your account.
- Never play while drinking alcohol or feeling low — your ability to make sound decisions is reduced.
- Avoid trying to quickly recover lost money ("chasing losses").
- Alongside gaming, keep time set aside for family, friends, and hobbies — balance is the key.
- Never bet with someone else's money or borrowed money — only play with your own savings.
- Check your deposit limit before each session and lower it further if needed.
- Take regular breaks. Playing for a long time without stopping weakens your judgement.
- Let a family member know about your gaming habits — accountability helps keep you safe.
21+ age limit — protecting minors
The minimum age to open an account at bg371 and play any game or place any bet is 21 years. Age verification is mandatory at registration and additional checks may be requested at any time.
If there are children or young people in your home, do not leave your account logged in on a shared device. Log out at the end of every session and keep your password secure.
If you see or suspect a minor is playing, please inform our support team. We want to work together to create a safe environment.
Minimum age 21+
Under Bangladesh rules, account creation by anyone under 21 is prohibited.
Password protection
Use a strong password and do not share it with anyone.
Lock your device
Use a screen lock or app lock when your phone or computer is not in use.
Stay alert
Stay aware of how young members of your household use the internet.
Need help?
Contact the bg371 support team
If you have any concerns or questions about responsible gaming, our Bangla-speaking support team is with you 24 hours a day, 7 days a week. Talk to us directly via live chat — no judgement, just support.
Our support team will guide you step by step through setting a deposit limit, taking a time-out, or completing self-exclusion. You can also reach us by email: [email protected]
Frequently Asked Questions
Enjoy bg371 responsibly
Enjoy cricket betting, slots, or live casino within safe limits. If you have more questions, read our FAQ or contact support.